Welcome

At our company, we understand how important it is for you to have access to a car at any time and anywhere. We offer flexible rental solutions that cater to both short-term trips and long journeys. Each of our vehicles undergoes mandatory checks to ensure your safety and comfort on the road.

1. Returns Eligibility

We accept returns on items that are defective, damaged, or not as described. Items must be returned within 14 days from the date of delivery to be eligible for a return.

2. Non-Returnable Items

We do not accept returns on the following items:

  • Opened and used puzzles or board games.
  • Gift cards and downloadable content.

3. Return Process

If you wish to return an item, please follow these steps:

  1. Contact our customer service team at [email protected] to initiate the return.
  2. Provide your order number and details about the product you wish to return.
  3. Ship the product back to us in its original packaging.

4. Refund Process

Once we receive the returned item, we will process the refund to your original payment method within 7-10 business days.

5. Shipping Costs

Shipping costs for returns are the responsibility of the customer, except in cases of defective or damaged products.

6. Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately, and we will arrange for a replacement or a refund.

7. Exchange Policy

We currently do not offer exchanges. If you wish to exchange a product, you must return the original item and place a new order for the desired product.

8. Processing Time

Please allow 5-7 business days for us to process your return after receiving the item. We will notify you once the return has been processed.

9. Refund Method

Refunds will be credited to your original payment method. If the original payment was made through a gift card, the refund will be issued to the same gift card.

10. Contact Us

If you have any questions regarding our Return Policy, please contact us at [email protected].